2XU Reviews

Dreadful product, dreadful customer service. Ordered a pair of ignitor compression tights for running marketed as super comfy super efficient. Went for first run of 7 mile and there is a stitched seam running bang on along the inner thighs. Hence I had that bad chafing on my upper inner thigh I was bleeding when I returned from my run. Absolutely terrible badly designed faulty product. Contacted for advice and to return product and no reply. Not surprised looking at the reviews on here!

I recently complained to 2XU due to the seams starting to come apart on a pair of 2XU leggings.
These have been very lightly worn, for one winter season and no wear and tear and I've owned them for less than a year.
I have sent several emails with no reply, their live chat doesn't work and they don't have a phone number. Terrible customer service.
I would recommend buying from elsewhere.

After competing in one of their trisuits my body was covered In chaffing sores. I have written to 2xU several times now and no response. This suit cost £150 and I’m not going to be able to use it again! I am also concerned that these chaffing marks are going to scar. My legs, back and stomach!!! So bad and so terrible that they haven’t responded to me!!!

Bad customer service. Did not answer a question I had and instead replied with a copy/paste text of the product.

I read that. I’m only taking my time to ask questions that the description did not cover.